Privacy Policy
Learn how your personal information is collected, how it's used, and how it's kept secure — all explained in plain, straightforward English. At Luckbat, we believe transparency is the foundation of trust.
How Luckbat Keeps Your Data Secure
What luckbat Collects and Why
Name, date of birth, mobile number, and email address. Required for account registration and identity verification.
BKash/Nagad number, bank details — used for transaction processing and security verification. Fully encrypted.
Betting history, game preferences, login times — used to improve the service and detect fraud.
IP address, browser type, device model — used to ensure security and improve app performance.
Our commitment: Your data is completely safe with luckbat. This policy exists so you always know exactly how your information is being handled.
This Privacy Policy Luckbat Applies to all services and features on the (luckbat.click) platform — whether you are browsing the website, creating an account, playing games, or making a payment, this policy applies to your use of Luckbat.
We understand that people have concerns about data privacy — particularly when it comes to sharing personal information on online platforms. Luckbat respects those concerns, which is why this entire policy has been written in plain, simple language so that every point is easy to understand.
Luckbat collects only the information that is genuinely necessary. No unnecessary or excessive data is requested.
Information Provided at Registration:
Automatically collected while you use the platform:
What We Collect for Payments:
Luckbat uses your data only for specific, defined purposes. It is never used for unrelated or unauthorized activities.
Luckbat never sells your data to third parties. However, limited information may be shared with trusted partners solely for the purpose of operating our services.
Luckbat uses cookies — as nearly every website does. Cookies are small files saved in your browser that make your next visit smoother.
| Cookie Type | Purpose | Duration | Can be disabled |
|---|---|---|---|
| Essential | Login Sessions, Security Verification | Until End of Session | No (required for the service) |
| Functionality | Saving language preferences and theme settings | 30 Days | Yes |
| Analytics | Most visited pages, performance | 90 Days | Yes |
You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may affect login and payment functionality.
Luckbat uses multiple layers of security to protect your data.
All data transmitted between your browser or app and Luckbat's servers is protected with 256-bit encryption. No one can intercept or alter it in transit.
Payment information is stored on a separate, secured server isolated from the main account database. Simultaneous access to both servers is not possible.
OTP verification is mandatory for login, large withdrawals, and account changes. A code is sent to your registered number — no one else can gain access.
An automated 24/7 system monitors for unusual activity. Any suspicious login triggers an immediate SMS/email alert.
Luckbat staff can only access the data they need to do their job. No employee can view your payment PIN or password.
If you have a luckbat account, you hold several important rights over your personal data. Contact our Support team to exercise any of them.
What you can do as a Luckbat user
You can view everything Luckbat holds about you at any time. Simply reach out to our support team.
If any of your information is incorrect, update it via Account Settings or by contacting Support.
After account closure, you may request that specific data be deleted. Where a legal obligation exists, certain data must be retained.
You can object to your data being used for specific purposes — particularly when it comes to marketing communications.
You may request a copy of your account and transaction history at any time by contacting Support.
To stop receiving promotional SMS or emails, turn it off in Settings or contact Support.
For any privacy-related questions, requests, or concerns, please reach out to us through the following:
Why We Take Data Protection So Seriously
For many people, sharing personal information online still feels uncomfortable. In Bangladesh especially, where awareness around online security is growing, most users think twice before entering their name, mobile number, or payment details on any online platform. Luckbat considers this caution entirely reasonable, which is why privacy is not merely a legal obligation for us — it is a fundamental commitment.
One of the most common questions we receive is: "If I give my mobile number, will I get spam calls or SMS?" With Luckbat, that is not a concern. Your number is used only for OTP verification, transaction notifications, and support communications. It is never sold to third-party marketers. Promotional messages are sent only to users who have explicitly opted in.
A lot of people worry about their payment details. Is sharing a bKash or Nagad number safe? Simply put — yes, because luckbat never collects your payment PIN or password. We only store the number itself, which is used solely to confirm transactions. Payment data is held on a separate encrypted server, completely isolated from the main account database.
Luckbat's security team monitors the system around the clock. If any unusual pattern is detected — such as a login from a new device or multiple transactions in quick succession — an automatic alert is sent. This system is designed primarily to protect you: if someone attempts unauthorized access to your account, you will be notified first.
Cookies are not familiar to everyone. Simply put — without cookies, you would have to log in again every time you visited the website, your preferences would not be saved, and your cart would be empty each time. Luckbat's cookies are primarily used to remember your login session and preferences. Analytical cookies are used only to observe overall usage patterns — not to monitor any specific individual.
Many people don't realise they have legal rights over their own data. luckbat respects those rights. You can find out exactly what information we hold about you, request corrections to anything inaccurate, and if you close your account, ask for your data to be deleted. These aren't just empty promises — submit a request to Support and it will be acted on within a defined timeframe.
The bottom line is that securing data in the digital world is an ongoing process. Technology evolves, threats change, and security measures must keep pace. Luckbat regularly reviews and improves its security framework, which is also why this Privacy Policy is updated periodically. You will always be notified of any changes — because we believe you should remain in control of your own data.
Frequently Asked Questions