Legal Documents

Luckbat Terms & Conditions — Your Rights and Responsibilities

Please read these terms and conditions carefully before using Luckbat. All policies covering accounts, payments, bonuses, and gaming are clearly set out in plain English.

Document Details
Last Updated January 2026
Language Bengali
Minimum Age 18+
Total Sections 10
Applicable All Users
10
Policy Sections
In Bengali
Full Document
18+
User Age Requirement
Jan. 2026
Last Revised

Key Points of the Terms

The most important things to know when using Luckbat

Account Rules
Each user may register only one account. Registration with accurate information is mandatory. The minimum age is 18.
Account
Payments & Withdrawals
Deposits and withdrawals must be made using the same payment method. The minimum withdrawal is ৳200. Large withdrawals are processed after identity verification.
Payment
Bonus Terms & Conditions
A turnover (wagering) requirement applies to every bonus. Bonus funds cannot be withdrawn until the requirement is met. Multiple bonuses cannot be used at the same time.
Bonuses
Security & Privacy
You are responsible for the security of your own account. Luckbat is not liable for any losses resulting from a shared password. Accounts may be temporarily suspended if suspicious activity is detected.
Security
Gaming Rules
Fraudulent activity, the use of software bots, or accessing another person's account is strictly prohibited. If evidence is found, the account will be permanently closed.
Gaming
Responsible Gaming
Luckbat offers deposit limits, self-exclusion, and break options. If you feel you may have a gambling problem, please contact our support team.
Responsible

Important: By creating an account on Luckbat or using the platform, you are deemed to have read and accepted these Terms & Conditions in full. Users under the age of 18 are not permitted to use this platform.

1

General Terms & Introduction

These Terms & Conditions Luckbat and governs the relationship between the platform and its users. Luckbat (luckbat.click) is an online betting and gaming platform built for users in Bangladesh and South Asia. The platform offers Sports Betting, Live Casino, slots, crash games, and other gaming services.

Luckbat reserves the right to update these Terms & Conditions at any time. When changes are made, the date at the top of this document will be updated and registered users will be notified by email. Continued use of the platform after any changes constitutes acceptance of the revised terms.

This document has been written in Bangla for the convenience of our Bangladeshi users. If you have any questions, feel free to reach out via live chat in Bangla.
2

Account Registration & Eligibility

To create an account on Luckbat, the following conditions must be met:

  • You must be at least 18 years old. Luckbat may request a national ID or passport at any time to verify your age.
  • Each person may register only one account. If multiple accounts are found, all of them will be closed and any balance may be forfeited.
  • Providing your real name, mobile number, and other accurate information during registration is mandatory. Providing false or incorrect information will result in account termination.
  • Your account password must be kept strictly confidential. Sharing it with anyone, or using another person's account, will result in both accounts being closed.
  • Changing your registered mobile number or email address requires identity verification.

Once an account is created, the balance, betting history, and personal information belong solely to that user. Transferring or selling an account to another person is strictly prohibited.

3

Deposit, Withdrawal & Payment Policy

Luckbat currently supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Bank Transfer is also available. All transactions are processed in Bangladeshi Taka (BDT).

Payment Methods Minimum Deposit Minimum Withdrawal Withdrawal Time
BKash / Nagad ৳100 ৳200 5 Minutes
Rocket / Upay ৳200 ৳500 10 Minutes
Bank Transfer ৳500 ৳1,000 1–4 Hours
  • Deposits and withdrawals must use the same payment method and must be made from the same number or account.
  • Luckbat does not charge any transaction fees. However, fees imposed by mobile wallet providers or banks may apply.
  • For large withdrawals (৳50,000 or more), additional identity verification may be required.
  • In cases of fraudulent or suspicious payment activity, Luckbat reserves the right to temporarily place a hold on withdrawals.
Any pending bonus turnover must be completed before a withdrawal can be processed.
4

Bonuses, Promotions & Turnover Requirements

Luckbat offers a range of bonuses — welcome bonuses, reload bonuses, cashback, referral bonuses, and weekly promotions. Each bonus has its own terms, which are clearly listed on the bonus page.

By claiming a bonus, the following general terms apply:

  • A minimum deposit is required to qualify for a bonus. The deposit requirement varies for each bonus offer.
  • Turnover requirements apply to all bonuses. For example, a 10x turnover means you must place ৳10,000 in bets before withdrawing a ৳1,000 bonus.
  • Not all games contribute equally to the turnover requirement. Sports Betting and Live Casino typically contribute 100%, slots contribute 50–100%, and certain games may be excluded.
  • Multiple bonuses cannot be used simultaneously. The next bonus can only be claimed after the turnover requirement of the current bonus has been completed.
  • If the turnover requirement is not met before the bonus expires, both the bonus and any winnings from it will be forfeited.
  • Luckbat reserves the right to modify, suspend, or cancel any bonus offer at any time.
5

Betting & Gaming Rules

Sports Betting, Live Casino, and all other gaming services on Luckbat operate under specific rules. The rules for each game or betting market are detailed on their respective pages.

  • Once a bet is confirmed, it cannot be cancelled unless Luckbat voids it due to a technical issue.
  • Odds in live betting change rapidly. The odds displayed at the time your bet is placed are the ones that will apply.
  • If a match or event is cancelled, the stake for that bet will be refunded. In an accumulator bet, any cancelled leg will be counted as odds of 1.00.
  • If a system or software error causes incorrect odds to be displayed, Luckbat reserves the right to void the affected bets.
  • If a Live Casino round is left incomplete due to a technical issue, the stake for that round will be refunded.
  • Maximum bet limits vary by game and market. If a bet exceeds the limit, it will automatically be adjusted down to the maximum allowed.
6

Prohibited Activities

The following activities are strictly prohibited on Luckbat. If any of these are proven, the account will be immediately closed and the balance may be forfeited:

  • Using bots, scripts, or any other automated software to place bets or play games.
  • Creating multiple accounts to take advantage of bonus offers.
  • Placing bets with prior knowledge of a match or game result (match fixing).
  • Using another person's account or allowing others to use your account.
  • Attempting to exploit any technical vulnerability in the platform for personal gain.
  • Depositing funds from money laundering or illegal sources.
  • Using abusive or threatening language toward the support team or other users.
If prohibited activity is suspected, Luckbat reserves the right to temporarily suspend the account until the investigation is complete.
7

Account Closure, Suspension & Recovery

Users may close their account at any time — simply request closure via live chat or email and it will be processed within 24 hours. Please withdraw any available balance before closing your account.

  • In the event of a rule violation, Luckbat may suspend or close an account without prior notice.
  • If your account is suspended by mistake, contact the support team — it can be recovered after identity verification.
  • Permanently closed accounts cannot be reopened. Self-excluded accounts cannot be reactivated before the specified exclusion period ends.
  • After an account is closed, any valid withdrawable balance may be claimed within 30 days.
8

Responsible Gaming Policy

Luckbat believes gaming should be fun, not stressful. We are committed to helping our users build healthy gaming habits.

  • Daily, weekly, or monthly deposit limits can be set from your account settings.
  • Self-exclusion is available for a set period — from a minimum of 1 day up to a permanent ban.
  • The break feature lets you step away from gaming for 24–72 hours.
  • Helpful information and links to resources are available on the Support Team and Responsible Gaming pages.

If you feel that betting or gaming is negatively affecting your family life or finances, please reach out to the support team or contact Responsible Gaming Go to page.

9

Privacy & Data Protection

Luckbat takes the protection of user data very seriously. Our full data collection, usage, and security policy can be found on our Privacy Policy page.

  • Users' personal information is never sold or shared with third parties.
  • All data is protected with SSL encryption. Payment information is stored on separately encrypted servers.
  • Luckbat may be required to share information with the relevant authorities when legally obligated to do so.
  • Account activity is monitored for fraud prevention purposes.
10

Changes to Terms & Contact

Luckbat reserves the right to update these Terms & Conditions at any time. For significant changes, registered users will be notified in advance by email. Continued use of the platform after any update constitutes acceptance of the new terms.

If you have any questions or concerns about these terms, please reach out through the following channels:

Live Chat

Available 24/7 in Bangla, with an average response time of 2 minutes.

Email

Support@luckbat.click — response time within 12 hours.

If anything in these terms is unclear, contact support before taking any action — it's always better to avoid misunderstandings.

Our Core Principles

The Philosophy Behind These Terms

Transparency

No hidden terms. All rules are written in plain, clear English.

Fairness

Every rule is designed with the interests of both parties in mind.

Security

Strict policies to protect user funds and personal data.

Liability

Active measures to ensure Responsible Gaming.

A Simple Guide to Understanding the Terms

The key points explained in plain English, instead of complex legal language

Online gaming platform terms and conditions are often lengthy and written in complex language, which many users find difficult to read or understand. Luckbat believes that if users do not understand their own rights and responsibilities, misunderstandings are likely to follow. That is why we have made every effort to write all terms in plain, easy-to-understand Bengali.

Bonus turnover requirements are by far the most common source of questions. Many users assume a bonus can be withdrawn straight away — but that's not how it works. A bonus is an opportunity to play more, not instant withdrawable cash. Meeting the turnover requirement means placing a set amount of bets using the bonus funds — only after that can any winnings be withdrawn. This is industry standard and applies across virtually all platforms, including Luckbat.

One of the most common payment questions is: why must deposits and withdrawals use the same number? The answer is security. Allowing different numbers for deposits and withdrawals raises the risk of fraud and money laundering. This requirement is ultimately there to protect you.

Another common question is why multiple accounts are prohibited. The reason is straightforward: if one person can create multiple accounts, they can exploit the bonus system in a way that's unfair to everyone else. Luckbat enforces this rule to ensure a level playing field for all users.

The term "suspicious activity" in the terms and conditions worries some users — it can feel like any minor reason could lead to an account being closed. In practice, however, this is primarily based on technical pattern analysis. Normal gaming behavior is not subject to this clause. If Luckbat takes any action on an account, the user will be notified of the reason by email.

At the end of the day, reading through these terms might feel like a long list of rules and restrictions — but in practice, almost none of them affect the everyday experience of an honest user. Most of the rules exist to prevent fraud and abuse, and to protect fair players. Play fair, and Luckbat is with you every step of the way — with payments, support, and everything in between.

Terms & Conditions FAQ

Frequently Asked Questions by Users

Say you deposit ৳1,000 and receive a 100% welcome bonus — that's another ৳1,000 in bonus funds. If the turnover requirement is 10x, you need to place a total of ৳10,000 in bets. The calculation is based on the bonus amount only, not your deposit. Now suppose you bet ৳500 on a cricket match and win. That ৳500 counts toward your turnover. Keep placing bets until the total reaches ৳10,000 and your turnover is complete. Different games contribute differently. Sports Betting and Live Casino typically count at 100% — so a ৳500 bet = ৳500 turnover. Some slots contribute at 50%, meaning a ৳500 bet counts as only ৳250 toward the turnover. Full turnover details are listed on each bonus page. If you're unsure, ask via Live Chat before claiming the bonus — that's the smart move.

Yes, live scores and statistics are available directly in the Sports section on Luckbat. Real-time scores, over-by-over breakdowns, wicket counts, and team totals for cricket, football, tennis, and most other sports are accessible on both the app and website. Head to the Sports section and tap the "Live" filter to see all ongoing matches. Scores update in real time beside each match. Selected matches also offer video streaming or animated visualizations. App users with push notifications enabled will receive instant alerts for key moments — such as a wicket falling or a goal being scored — directly on their phone. This is especially useful during live betting, since odds shift as the score changes.

You've read the terms — now get started. Welcome to Luckbat.

Our rules are transparent, payments are reliable, and support is always available in Bangla. Get started with just ৳100 and receive a 100% bonus on your first deposit. Join thousands of Bangladeshi players across 3,400+ games.

Quick Summary
One Account Per Person
Minimum age: 18
Turnover requirements apply to bonuses
Have a question? Ask our support team in Bangla.
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